Team Communication and Problem Solving Essay Example | Topics and Well Written Essays - 500 words

Team Communication and Problem Solving - Essay Example al. 1999 and Mabey et. al., 1998, amongst others) as decision makers are unable to be objective and rational in the real world. The 'administrative' or 'bureaucratic' model "questions whether managers are capable of making rational decisions" (Fulop & Lindstead, 1999. p. 299) and bases decision making on the actual behavior of the decision-maker. Simon (1960, in Fulop & Lindstead, 1999:308) recognises cognitive limits to human rationality and that "the decision making is likely to be influenced by non-rational, emotive and unconscious elements in human thinking". Incomplete information, time limits and group pressures are "thought to limit the optimising behavior so central to the rational model" (op. cite.). As a result, decision-making is the product of 'bounded rationality' and 'disjointed incrementalism', which results in 'satisficing', where the best decision is made within the confines of imperfect information and 'mutual partisan adjustment' between parties. In the 'bureaucratic' model this process is then institutionalised for future problem solving. The 'garbage-can' model suggests that "decisions are really problems looking for solutions" (Fulop & Lindstead, 1999:299), emphasises both the "role of chance decisions and the concept of strategy as a stream of decisions" (Leonard, et. al.